az pet professionals


We believe in "Positive Reward Methods" of pet care and dog training. We are compiled of "Force Free" pet experts!

Second Home Pet Resort- A little slice of home!

Located at 747 E. Thunderbird Road, Phoenix, AZ 85022

Business Telephone: (602) 997-6600

Friendly and Professional Staff will great you upon arriving.
Spacious outdoor play areas for dogs-the splash pool is a must in Arizona's heat!

Beautiful, spacious pet resort. Luxury at it's finest!

 With six different suite types available

Second Home Pet Resort also offers Special Needs Care which includes:
  • 24-hour pet care
  • TLC pet suites for geriatric, fragile or sensitive dogs
  • Free oral and topical medication administration
Second Home Pet Resort offers Grooming too! Now your pet can come home with a fresh, feel good Groom!

Looks amazing!

Adoption Center inside the pet resort

We are thrilled to have Second Home Pet Resort as official members of our Network Group!

New Poop Scoopers!

Introducing our newest Poop Scoopers!

Pet Waste Clean up! Let someone else do the poopy work!


Please give Danielle or Matt a call today to schedule your poo pick up!!

Mobile Pet Grooming

Introducing our newest,

2015 Mobile Pet Groomer!

Call Allie Today at: 480-215-0887

Meet Allison Janousek- 
Your professional, compassionate mobile groomer

Alli is educated and trained in Pet CPR and First Aid which is required in order to be a member of Az Pet Professionals if working with your pet/s. Allie agrees that knowing what to do in an emergency while your pet/s are in her care, is a must! Allie has over 8 years of experience in grooming and is known as the "Golden Doodle Supreme" Groomer!

You'll recognize Allie in one of her signature, fun hair Bows!
That's Alli with her signature Hair Bow!

To see Alli's business website and view operating hours and services, please visit: http://www.furrendsfurrever.com/

Email:Business furrendsfurrever@gmail.com


Alli and her partner in grooming, Sarah, service Tempe, Chandler, Gilbert, Mesa, Apache Junction, Queen Creek, and San Tan Valley

Kim MacCrone- Veterinary Technician making a difference for pet owners

Featured Pet Expert of the week! Kim MacCrone, Certified Veterinary Technician, and Pet CPR and First Aid Instructor.

Kim's February's Pet CPR and First Aid class is going to be extra exciting! Kim has partnered with Kathrine Breeden, a well known professional dog trainer and behavior consultant, and fellow member of Az Pet Professionals, in joining her after class inviting pet owners and businesses who work with dogs for an hour long informative and fun session on force free dog training and dog behaviour. Questions and Answers with hands on demonstrations on Force Free Dog Training with one of Kim's own young dogs, Sammie. See the flier below for additional information. You don't want to miss either of these classes!

Kim MacCrone is the founder of Az Pet Professionals and the business owner of Vetek Chic on wheels (Vet Tech on wheels). She is also a certified Pet CPR and First Aid Instructor through Pet Tech Inc., the first International pet CPR and First Aid Training Center in the world.


Kim founded Az Pet Professionals in 2009 because her desire to collaborate with other pet professionals on a business and social level lead her to seek out like minded business owners. Her belief was to never refer her own clients to someone she did not know or trust for pet services she did not offer. Kim wanted only people that she knew and trusted to care for her own clients pets.

With that, Az Pet Professionals has grown to be one of Arizona's most popular and well-known Pet Network Groups! The goal of Az Pet Professionals is to make hiring a pet expert easy for pet owners!

 "If you work directly with client pets you need to be trained and educated in Pet CPR and First Aid in case of a sudden emergency, illness or injury with the pet in your care." 

 "People have In-Home Nurses, why not our pets?"  Kim

Kim recently changed jobs from Johnson Ranch Animal Clinic to a clinic closer to home, Animal Medical Center of Chandler and is excited to start her new career path with them!

Kim has an In-Home Pet Nursing business that allows her to work with Valley Veterinarians who recommend Kim to assist their clients with (in home) demonstrations on how to administer subcutaneous fluids to their pets when needed.

Kim supports pet owners by doing "hands-on demonstrations" from beginning to end making it easier for the pet parent to continue to give the pet the needed care.

Kim has had the extreme pleasure of speaking to many veterinary assistant students at well known Veterinary Assistant Programs in the Valley.

Two of her all time favorites is participating in Power Paws Assistance Dogs Summer Camps and speaking to the kids that attend Paradise Valley's Science and Agriculture College. She has said that spending time with these amazing kids at the college and the Power Paws summer camp program, has been more rewarding than she could have ever imagined.

Boarding facilities, Grooming businesses and Pet Resorts have also sought out Kim's expertise in the pet world by training their staff members to be more aware of spotting an illness or injury with one of the pet vacationers as well as basic pet care. Often these companies have their staff participate in one of Kim's pet CPR and First Aid classes. 

Kim's passion is working with animals and is apparent in the areas she's chosen to work in. Her  passion is about educating pet owner's and pet businesses in responsible pet ownership.

In the very near future, Kim will be offering her new cladd to valley pet sitters "How to Pet Sit like a Vet Tech." This class will help educated valley pet sitters in the importance of many things to watch for during their visits to client homes. Kim is excited to begin classes and will announce the first one when it is complete.

Kim holds monthly Pet CPR and First Aid Classes in Chandler on Friday mornings. To read more about Kim's services please visit www.vetekchiconwheels.com.

Implementing Force Free Methods of dog training in the veterinary clinic

                                Implementing Force Free Methods in the veterinary clinic
Authorized use by www.visualharmonyphotography.com

Az Pet Professionals is a “Force Free” network of pet experts.
That is, we believe in force free dog training and promote the use of dog harnesses vs choke chains, prong collars and shock collars. Force Free is all about rewarding for good behavior, positive reinforcement, not intimidation and/or punishment. It's all about thinking like the dog. Not the human.

Positive reinforcement is a healthier and more successful training method which is more ideal for your do. It is no longer believed that intimidation and force make for any sort of training whatsoever!

So how can our veterinarians help promote the force free way of dog training for client dogs who are currently owned by an owner using intimidation training methods?

To start with, if we are showing client pets on social media sites such as Face Book, Instagram, Pinterest and such, we can eliminate capturing photos with dogs wearing choke chain collars, prong collars, retractable leashes, or shock collars.
If we do show them, it may just send a single to clients that we agree with these uses. But that is not the case in today's world. Most veterinarians do NOT agree and cringe each time they see you bringing Fluffy in on one of the above.

So what role can our veterinarians take in promoting safe harness use and how can they approach the subject without losing clients? After all, that's the number one reason they don't speak up, isn't it?

How about removing the unacceptable collars before taking and then posting the pet’s picture on our social media sites. This alone sends a strong signal to our followers. “We don’t agree!”

Then let’s help to educate our clients in proper use. Veterinarians along with staff need to educate clients when they see the use of the unacceptable collars. Clients may argue that their pet requires a prong collar because he’s larger and stronger than they are, he pulls, and get’s aggressive if they don’t use it. This, they say, keeps the dog “In his place.” Ouch. What to do, right?

How about training your dog? Or better yet, yourself?

Professional force free dog training eliminates the need for the use of a prong, choke or shock collar on your dog.  If the veterinarians and staff can educate the client appropriately about the dangers of the choke, chain and shock collar, they may be forever grateful for the education and counsel on other methods and choices for their dog. After all, the client doesn’t want to inflict pain on their dog; they are most likely simply unaware of other choices they have.

Veterinarians today are able to recommend “Force Free” professional dog trainers thanks to the likes of such people such as Victoria Stilwell.

There are many force free dog trainers that hope one day that all veterinarians will display a sign on their front doors, their websites and noted on their social media, that they are a Force Free Veterinary Clinic.

This of course will take time and a lot of educating, but it's important for so many of us, (Pet Lovers) as we must remain the voice for all dogs that can't tell their owners that the way they are currently handling them is actually doing more harm and causing unnecessary pain!

Fortunately for us we have a well known Professional, Force Free Dog Trainer and Behaviorist! If your clinic would like to learn more about how you can practice force free education in your clinic please click here to see Kathrine Breeden’s website.

We also are fortunate to have pet sitters, dog boarding, dog walkers, and dog groomers that are also educated in Force Free dog training and don't practice anything but!

So let's start thinking FORCE FREE pet parents! 

Thanks pet friends!

Choke, Chain, Shock, Oh My! What is the best collar and leash for my dog?

Dog collar dilemmas

Force Free dog training

What type of collar is best for you to use on your dog?
There are many collars and harnesses to choose from today and they are readily available on the Internet and at Pet Stores.

Many pet owners choose the type of collar and leash to use based on their dog's behavior inside the home and at the end of the leash.

But my dog doesn't behave with a normal collar! He's aggressive on walks and pulls me! What can I do?

Let's go back to the basics.
Most of the undesirable behavior comes down to the training your dog has had or is currently receiving. Proper dog training goes hand in hand with what collar you choose to walk your dog with in a positive, fun way.
Many people are somewhat familiar with the phrase “Force Free” and/or “Positive Reinforcement” dog training and know that it is one of the most humane ways to train a dog and reward him for good behavior. This includes unruly dogs at the end of a leash. It's not fun walking a dog that is pulling and tugging or starting fights with other dogs while on his walk.

What does Force Free training have to do with choosing a collar, harness or leash?
Choke Chains can hurt little guys like him too!
 Force Free dog training has been around for some time but has most recently captured the attention of numerous pet owners all over the country thanks to the likes of such dog trainers such as Victoria Stilwell from "It's me or the dog" on the Animal Planet Television program.

While there are still dog trainers that believe that “Teaching the pet owner to be the Alpha of the pack,” or “Teaching the dog who the boss is” by using intimidating factors along with shock, prong or choke collars are the way to gain control of the dog,  we've pleasantly come to agree that Force Free training is proven to be more positively effective and makes for a much happier, confident dog and pet owner.
Happy dogs are Good dogs!

For example. Clients must bring their dogs to a vet clinic if that pet becomes ill, injured or is in need of vaccinations. This can be a very stressful event for both pet owner and dog if the dog is not socially well behaved in public or by wearing a collar with a leash.

Having to warn other pet owners in the veterinary lobby that their dog is unpredictable and to stay away from them, can be very stressful to the pet owner. Typically this type of dog owner opts for the use of a prong, choke or shock collar in such situations to control the pet from his undesirable behavior.
So why is that so bad? Because it's dangerous and painful.

Below are several medical problems that can be associated with the use of a prong or choke collar around a dogs neck. These conditions are often painful and can cause life long problems.

1. Damage and bruising to the skin and tissues of the neck
2. Disc disease, spinal and neurological injuries
3. Psychological problems
4. Dislocated neck bones
5. Vocal cord damage
6. Bruising of the trachea and or esophagus
7. Brain damage
8. Eye prolapse

Imagine if you will, 50 lbs of pressure on your own neck with a choke collar being tightened and jerked with force. Painful I'm sure.
Unfortunately dogs can’t tell us their collar is causing them pain so they begin associating the pain and the undesirable behavior with each jerk of the collar. This can worsen your dogs behavior on the end of a leash.
Positive reinforcement is the opposite.

Using the reward system for "good behavior" on the end of a comfortable harness and leash. Good behavior equals yummy reward. No pulling, no barking, no aggressive behavior on walks equals more yummy rewards, not pain. See the difference?

Playtime Pet Care

Jane Ehrlic-Cat Behaviorist

Jane Ehrlic-Cat Behaviorist



"Jane recently joined Az Pet Professionals and we are so proud to have her as an official member of our group! Working in the Veterinary Field I see too many, or should I say.... too few, cats come in to the clinic. Why? Behavior problems. Clients unable to get their cats into their crates for the ride is one of the biggest reasons. But wait! There are more. We often hear about "Those other cats at home" that don't come to see us, and clients are struggling with many behavior problems that are going un-addressed. We recommend that they seek the advice and expertise from Jane, as so many of these behavior problems can be corrected and kitty can live happily ever after in their home, rather than end up unwanted, deemed "Problem Cat" at the pound. If you are a reader who owns a "Problem Cat," please continue reading. Jane is an expert in her field. You will want to contact her to find out how she can help you and your cats live in harmony!" Kim MacCrone

JANE EHRLICH went to Washington University in St. Louis, where she studied under Dr. Michael Fox, arguably the first internationally-renowned ethologist and expert in canine and feline behavior. EHRLICH later moved to London for her Ph.D., and spent over 20 years volunteering as clinic assistant and feline behavior counselor with the North London branch of the RSPCA.

Upon her return to her hometown of Phoenix, she worked in animal shelters, and started her own business, Cattitude Feline Behavior. She has remained current in her field, between journals, conference transcripts, and conferences both in Britain and in the US. In April she will be attending the IAABC's feline behavior conference in Atlanta.

Ehrlich has appeared in press (presently the ‘cat expert’ contributor in the AZ Republic ‘Ask the Pet Editor’ Sunday column), on radio and TV, and gives talks to shelters, rescues and vet tech colleges. She recently did a webinar for Pet Professionals Guild, and has achieved her Associate Certification from the International Association of Animal Behavior Consultants.

Dealing with clients worldwide, Ehrlich works with issues such as spraying, inappropriate soiling, aggression, introducing new pets--and babies--to resident cats, scratching, you name it.

Ehrlich’s had more than 27 years’ experience working with cats and their behavior. She spent over 20 years as clinical assistant and behavior adviser at the RSPCA in North London. Ehrlich set up Cattitude Feline Behavior in Phoenix several years ago, and is the only feline behaviorist in AZ with so many years’ experience, specifically, in feline behavior.

She is presently owned by three of her own kittens, all rescues, from Grace, an apricot Oriental brought back from England, Bouvier (she looks like Jackie Kennedy), a formerly-feral calico, and Lottie, a tortie sorta-Oriental. She also lovingly attends to two strays, macho Benny and stunning tuxedo Frankie.

For more information on her background and services, her website is CattitudeBehavior.com. you can also find her business Facebook page under Cattitude Behavior.

Contact Jane at: 602-410-9236

National Pet Travel Safety Day

National Pet Travel Safety Day was January 2nd, 2015

authorized use by Cow Dreamz Photography

Although we are past January 2nd, we wanted to post a very important article about travel safety with your pet/s. In today’s world pet lovers enjoy taking their fur family to many outings that not long ago would have been unheard of. There are pet friendly restaurants’, stores, parks, hotels and much more.

With the increase in pet friendly accommodations, brings many more pets traveling in cars, trucks and vans. For those of us in the pet business as well as those medical personnel in the human world, such as Fire Fighters and Paramedics, this leaves us holding our breath each time we see an un-restrained pet come out of a car once at their destination. People who have small dogs just love those Sunday afternoon drives with their little ones on their lap, head hanging out of the window, tongue and ears flapping in the wind.

So terrifying to even think about it!

Authorized for use by Visual Harmony Photography

Pets who are allowed to hang their heads out a car window are at risk for dirt, debris and anything else flying past, to embed in an eye. There are much worse scenarios than an injured eye.

We came across an article written by Colleen Paige; “Riding in Cars With Dogs” that really says it better than we could, because she’s seen these scenarios. Please click here to read Colleen’s article.

Please head Colleen’s warnings pet friends and make traveling with your pet fun and safe! Thank you!
Listen to someone who’s seen the end results of not properly securing your pet in your vehicle and letting your little fur babies ride on your lap with their heads hanging out the window. 

Thank you pet parents!



  1. Never, ever leave your dog in the car;
  2. Make sure your dog has unlimited access to fresh water;
  3. Make sure your dog has access to shade when outside;
  4. Take walks during the cooler hours of the day;
  5. When walking, try to stay off of hot surfaces (like asphalt) because it can burn your dog's paws;
  6. If you think it's hot outside, it's even hotter for your pet – make sure your pet has a means of cooling off;
  7. Keep your dog free of external parasites (fleas, ticks) and heartworms – consult your veterinarian about the best product for your pet;
  8. Consider clipping or shaving dogs with long coats, and apply sunscreen to your dog's skin if she or he has a thin coat.


Household pet tip for dogs from Blue Ribbon K9 Academy:

Train your dog to use a pet door by putting a dab of butter on the bottom edge of the flap. Have another person hold the dog on the side with the butter and you stand on the other side with treats. Your dog will lick the bottom of the flap, pushing it open while you encourage it through and offering treats. Happy Training!



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